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Free UK Delivery On Orders Over £100.00
Call Us   01923 225545
Free UK Delivery On Orders Over £100.00
Call Us   01923 225545

My Order

Information Regarding Your Order

Order FAQs: Get Answers Fast!

Didn't receive your confirmation email?

Wondering when your order will arrive?

  • UK delivery: 1-2 business days, tracked!
  • You'll get an email & SMS with tracking info.
  • All orders use Royal Mail Tracked Service.
  • UK customers get a 2-hour delivery window!
  • International – 5-10 days.
  • You'll get an email & SMS notification with tracking info when your order ships.

Need your order in a hurry?
Want your order ASAP?
We offer next-day delivery! Call us at 01923 225545 to add Next-Day Delivery or other express options to your order.

Change your delivery? No problem!
Use Royal Mail's "in-flight" options to:

  • Change the delivery date.
  • Leave your parcel somewhere safe.
  • Have it delivered to a neighbour or Collection Point.

Track your delivery:

  • You'll receive an email & SMS with tracking info and updates.
  • UK customers get a 2-hour delivery window!
  • International customers will get tracking options depending on the courier.

Need order updates?

  • We'll keep you updated via email and text.
  • You can also email us at orders@thelondoncorsetcompany.co.uk with your order number.
  • You'll get an initial confirmation email and a Royal Mail update with tracking when your item ships.
  • For questions, email us at with your order number.

Received a faulty item?
We're sorry!
Email us at orders@thelondoncorsetcompany.co.uk with:

  • Your name
  • Order number
  • Product name & product code
  • Photo
  • Description of the fault
  • Contact phone number

Important:

  • Report faults within 30 days of receiving your order.
  • We're not responsible for faults caused by washing or misuse.

Happy Shopping!