My Order

Order FAQs: Get Answers Fast!

Didn't receive your confirmation email?

• Check your spam/ junk folder
• Still missing it? Email us at orders@thelondoncorsetcompany.co.uk or call 01923 225545.

Wondering when your order will arrive?

• UK delivery: 1-2 business days, tracked!
• You'll get an email & SMS with tracking info.
• All orders use Royal Mail Tracked Service.
• UK customers get a 2-hour delivery window!
• International – 5-10 days.
• You'll get an email & SMS notification with tracking info when your order ships.

Need your order in a hurry?
Want your order ASAP?
We offer next-day delivery! Call us at 01923 225545 to add Next-Day Delivery or other express options to your order.

Change your delivery? No problem!
Use Royal Mail's "in-flight" options to:

• Change the delivery date.
• Leave your parcel somewhere safe.
• Have it delivered to a neighbour or Collection Point.

Track your delivery:

• You'll receive an email & SMS with tracking info and updates.
• UK customers get a 2-hour delivery window!
• International customers will get tracking options depending on the courier.

Need order updates?

• We'll keep you updated via email and text.
• You can also email us at orders@thelondoncorsetcompany.co.uk with your order number.
• You'll get an initial confirmation email and a Royal Mail update with tracking when your item ships.
• For questions, email us at with your order number.

Received a faulty item?
We're sorry!
Email us at orders@thelondoncorsetcompany.co.uk with:

• Your name
• Order number
• Product name & product code
• Photo
• Description of the fault
• Contact phone number

Important:

• Report faults within 30 days of receiving your order.
• We're not responsible for faults caused by washing or misuse.

Happy Shopping!