Delivery
Information Regarding Your Delivery
All UK Orders:
- Free Delivery on orders over £100.
- £4.95 for orders under £100.
- Same Day Despatch on orders received before 11am.
- All orders shipped Royal Mail Tracked 24 Hour - Delivery in 1-2 Days Monday-Friday (excluding bank holidays).
UK NEXT DAY DELIVERY AVAILABLE
Guaranteed Next-Day available - call 01923 225545.
All UK Deliveries:
- Royal Mail Track & Trace.
- Email & SMS updates.
- 2-hour delivery window.
- Track your package.
- Choose delivery date & time.
- Contactless signature.
- We apologise but we are currently unable to deliver to the USA, (this does not effect orders already placed and in transit).
- This is due to new import duties & tariffs, which would be charged to you, the customer, upon delivery.
- We are waiting for this to be resolved. We will update here once this is no longer an issue. Thank you for your understanding.
- We apologise but we are currently unable to deliver to Europe (including the Republic of Ireland) due to delays and import duties, charged to you, the customer, upon delivery.
- We are working on a solution for this. Stay tuned for updates. Thank you for your understanding.
Important: Any import duties and local taxes remain the responsibility of the buyer.
Delivery FAQ
How long will it take for my order to arrive? I live in the UK.
Delivery times in the UK will take approximately 2 days depending on your location, and the chosen shipping method. Once your order has been dispatched, you will receive Royal Mail tracking and a 2-hour timeslot on the day of delivery.
I need my order fast. Do you do next day delivery?
Special occasion coming up? Get your order ASAP with our Next-Day Delivery options.
Just call us on 01923 225545.
Do you offer international shipping?
Yes, we offer international shipping to the USA only at this time. If you destination country is not listed, please contact us for the latest information.
What is your return policy?
We have a 30 day returns policy. Please ensure all unsuitable goods are:
- Returned within 30 days of delivery date.
- Unworn, unused, with original labels/tags/packaging.
- Meet our Return Standards.
Return Standards:
- Unworn (tried on for size only).
- Complete with original labels, tags, insert cards and packaging.
- Unstained, unwashed, free of scents/perfumes/animal hair.
- No material damage, stretched marks, creases, or wrinkles.
- No damage to fasteners, straps, zips, boning, etc.
How do I return an Item?
- Repack it with your completed return note (refund or exchange ticked).
- Include the exchange code if you want a different item.
- You're responsible for return postage. Choose a trackable method and keep proof of postage.
- Send it back to: The London Corset Company 1 Elizabeth House, Anglian Close, Watford, Hertfordshire, WD24 4RA, UK.
How do I track my order?
Once your order is dispatched, you get an email and SMS notification from Royal Mail with a tracking number. You can use this to track the progress of your order delivery on their website. UK customers get a 2-hour delivery window.
I may miss my delivery? What can I do?
Use Royal Mail's "in-flight" options to reschedule your delivery, drop off at a neighbour or at the nearest Post Office Collection Point.
Do you offer customer support?
The London Corset Company offer customer support through email and phone 7 days a week. You can use these channels to ask questions about products, orders, or other related enquiries.
Where do you dispatch your items from?
We dispatch our stock every day from the UK.
