Please see below our delivery options. Need your parcel in a hurry? Please call us for express delivery options.
UK Delivery - Tracked:
FREE DELIVERY on order over £50.00 (2-4 working days)
Orders under £50.00: £4.95 (2-4 working days)
USA and Canada Tracked Delivery:
All Orders: £25.00
(7-10 working days)
Please check back for updates. We hope to resume our European deliveries very soon.
I need my order in a hurry. What can you do?
If you need your order for a special day or occasion, please provide info in the 'Add Message’ box during checkout or call us on 01923 225545 for express delivery options.
How does contactless delivery work?
Our couriers are carrying out contactless deliveries to ensure the safety of drivers and our customers during the pandemic. This means no hand-to-hand contact or need for signatures. Drivers have been trained to remain 2 metres apart from the doorstep. Your parcel will be delivered safely to your door with a photo of the parcel as proof of delivery. You can also choose your safe place using the 'in-flight' option in your notification.
Where do you dispatch your items from?
We dispatch our stock every day from the UK.
I can't find my destination or country listed?
Please email our Customer Care Team and for the latest information.
I won't be at home for my delivery, How can I rearrange my delivery?
You're spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local Post Office branch, or local Royal Mail delivery office. You can use the Royal Mail 'in-flight' options in your delivery notification to select an option.
How do I track my order?
Once your order is dispatched, you will receive an email and SMS notification with Royal Mail tracking and in-flight options. This will keep you informed at every stage of your parcel’s journey. All UK customers will receive a two-hour delivery window on the day of delivery, so they do not have to wait in all day.