Returning an item? No worries!
How do I Return an Item?
- Repack it with your completed return note (refund or exchange ticked).
- Include the exchange code if you want a different item or size.
- You're responsible for return postage. Choose a trackable method and keep proof of postage.
- Send it back to:
The London Corset Company
1 Elizabeth House
Anglian Close
Watford
Hertfordshire
WD24 4RA
United Kingdom
Exchanging for a different size or style?
- Return within 30 days with original packaging & tags.
- Items must be unworn, unwashed, and meet Return Standards (below).
- Beauty products & underwear with broken seals cannot be refunded.
Returns Policy:
We want all our customers happy with their purchase. If you are not 100% satisfied or have selected the wrong size or style, that's okay. We offer refunds and exchanges. Please ensure all unsuitable goods are:
- Returned within 30 days of delivery date.
- Unworn, unused, with original labels/tags/packaging.
- Meet Return Standards (listed below).
Return Standards:
- Unworn (tried on for size only).
- Complete with original labels, tags, insert cards and packaging.
- Unstained, unwashed, free of scents/perfumes/animal hair.
- No material damage, stretched marks, creases, or wrinkles.
- No damage to fasteners, straps, zips, boning, etc.
Getting a refund?
- Return within 30 days with original packaging & tags.
- We process refunds once we receive your return. *This normally takes 14-30 business days, depending on the payment method.
We'll email you to confirm your return (refund or exchange).
Any Questions?
Email us at orders@thelondoncorsetcompany.co.uk
Returning multiple orders?
- Include all relevant return notes in the parcel.
- Email us to notify of your return/exchange.
Happy shopping!